Big Thompson Medical Group, Inc.

I had terrible coughs and needed a better medicine than one that I was already taking, which I had purchased at a drug store. The drug I was using was not working very well, and getting a better medicine was my primary reason to visit the clinic located on the 29th and Monroe streets. After the examination, it was nurse, not the doctor who brought me a prescription, and it was listing exactly the same name, same active ingrediant % of what I had been taking. I asked the nurse if it was a mistake, to which she replied, "no, this is a prescription drug. You got an over-the-counter drug, but this is not. It's much stronger" without even looking at the prescription the doctor signed. Still not convinced, I went back to the clinic, asked the nurse the same question, showing the drug I was using which had the exactly the same wording. Nurse insisted it was different, so I gave up and went to Walmart pharmacy. Guess what, the Walmart associate whowas at the drop off counter glanced the prescription, and said, "you don't need a prescription for this." I took my drug out of my bag and asked if she meant that the prescription was same as what I had in my hand, to which the associate said, "yes."

What really bugs me is, the doctor didn't bring me the prescription, and I didn't have a chance to ask the doctor questions about what she prescribed. Also, the nurse was acting as if she had an authority to tell me if it was the right drug or not, and she didn't even bother going to ask the doctor to make sure if it was a right prescription in spite of my efforts to make sure about the drug twice.

Office manager later told me that it was a computer glitch which printed out a wrong name on the prescription, but guess what, the doctor signed the prescription!! What do they mean, the doctor didn't notice it was not the right drug prescribed on the paper and she signed it?!

Also, the doctor is always trying to recommend one particular brand of drug which doesn't have generic formula and seems unwilling to listen or talk about other alternatives. The physician seems always "in a hurry" and any other question which takes only 10 seconds for her to answer is quickly noted in the examination sheet and the office manager later explained, "yes, we may charge more depending on the degree of topic." - meaning, getting a simple answer of 10 seconds to quick "anything other than main reason of the office visit" question would cost us more.

It wasn't this bad before, but I guess it's changing now. I do not recommend visiting this office.